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Product Support
leakSMART™ Valve & Sensor Kit
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Requirements:
  • leakSMART™ Valve & Sensor Kit
    Wink Hub / Wink Hub 2
    Wink app (latest version)
    Apple® or Android™ smartphone (tablets and desktops not supported)
Product FAQ
What is leakSMART™?
leakSMART™ is a complete home water protection system that helps eliminate the threat of costly, devastating water damage caused by faulty appliances or burst water supply lines. This innovative, wireless system not only detects leaks throughout the home, but it also automatically shuts off the water and sends an instant notification to keep the homeowner in constant control.
How does leakSMART™ work?
The complete leakSMART™ system is made up of four (4) key components — (1) wireless, waterproof and reusable leakSMART™ Sensors; (2) a Wink Hub / Wink Hub 2 that acts as the communication gateway between the sensors, the valve and the cloud; (3) a patent-pending, solid brass, full port, wireless motorized water valve; and (4) the Wink app, which allows the homeowner to be notified of any activity and control the system via a smart device. When a sensor detects water, it sends an immediate signal to the Wink Hub / Wink Hub 2. The hub sends a signal to the cloud, which notifies the homeowner of a system event on their smart device via the app. The hub also simultaneously sends a signal to the valve, which automatically shuts off the main water supply to the home — all in less than 10 seconds.
Why do I need leakSMART™?
Your home has multiple water supply lines connected to faucets, toilets, washing machines and other appliances and fixtures that are constantly under pressure. These lines could break or burst at any time due to age, wear, failure or other factors. Appliances like water heaters can also fail and cause leaks. If this happens, the water will continue to leak until someone or something turns off the water supply. Hundreds of gallons of water can be released in less than an hour, causing thousands of dollars in devastating water damage to your home. Did you know? Water damage is the second most common home insurance claim, and in fact, homeowners are 3.5 times more likely to experience water damage than theft in their home. You can now protect your entire home from water damage caused by leaking appliances and burst water supply lines with the leakSMART™ system.
Can I install leakSMART™ or will installation require a professional plumber?
Because the leakSMART™ Valve connects directly to your home’s main water supply, professional installation is strongly recommended. The leakSMART™ system comes with a detailed Installation and Operation Manual to guide the installation process. There is also a toll-free number available for further installation assistance. Also, please note that local plumbing codes should be checked for complete compliance before beginning installation.
Where should I install leakSMART™?
The leakSMART™ Valve is installed after the water meter so that when it receives the signal from the system hub, it will automatically shut off the water supply to the whole house. For complete, whole home protection, leakSMART™ Sensors should be placed throughout the home wherever water leaks can occur.
Do I need to manually reset leakSMART™ when it shuts off the water supply?
The leakSMART™ Valve will automatically shut off the water supply when a leakSMART™ Sensor detects a leak. Once the leak has been corrected and the sensor is free of moisture, the leakSMART™ system can be reset, and the motorized brass water valve can be re-opened with the touch of a button on the valve, or via the app.
Do I need to periodically test leakSMART™ to make sure it’s working?
The leakSMART™ system can be tested easily at any time with the touch of a button on the leakSMART™ Valve, or by using the app. In addition, the leakSMART™ Valve is programmed to automatically cycle every month to ensure continuous, reliable operation.
What happens if I have a power outage?
The leakSMART™ Valve has a dual power source. It is powered with an AC power adaptor and also has a battery backup (4 AA batteries). It is recommended that you keep your valve operating on AC power and only use batteries as a back-up power source. If fresh batteries are installed in the leakSMART™ Valve, the system will continue to operate in the event of a power outage. The battery life is monitored through the app.
Installation Manual
Using Wink
Set Up
To ensure your leakSMART Valve is in range of the Wink Hub / Wink Hub 2, follow the pairing instructions near the final installation location.
Sign Up
Open the Wink app on your mobile device and log in with your email address and password. If this is your first time using the Wink app, tap Sign Up to create an account.
Add Product
Tap "Add a Product”, then tap “Plumbing + Water” to start the Add to Wink process for the leakSMART valve. Follow the instructions in the Wink app. When the Wink app displays “Success,” your leakSMART Valve is connected.
Install
Once your Valve is connected to Wink, complete installation in accordance with the instruction manual included.
Contact
1-855-532-5768