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Product Support
Lookout
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Requirements:
  • Wink Lookout-compatible Products
  • Wink Hub / Wink Hub 2
  • Wink App (6.5+)
  • Apple® or Android™ smart device
Product FAQ
How does Lookout work?
Wink Lookout is a free, in-app service that helps you stay connected to your home no matter where you are. Get notified with real-time alerts about activity around your home and quickly decide how to respond.

Wink Lookout is a new service in Wink where you can keep track of activity around your home in a single place. Receive instant alerts when activity is detected, know the exact sensor that tripped right away, and view recent/previous activity.
Where can I find Lookout in the Wink app?
The Lookout icon will appear in your Wink Products screen when you have at least one Lookout-compatible product connected to Wink. By default, the Lookout icon will be ordered last in your Products screen, however you can always rearrange your product icons in your Wink app if you like. If you don’t have any Lookout-compatible devices, then you will not see Wink Lookout in your Wink app until you have added a Lookout-compatible product.
What are Lookout-compatible devices?
You can add any Wink-compatible alarm, camera, doorbell, door / window sensor, garage door, lock, and motion sensor to Wink Lookout.
How do I add more security products to Wink Lookout?
If you have connected a Lookout-compatible device to the Wink app, then you can easily add it to Lookout by tapping on the Settings menu in the top right corner of the Lookout main page, and then tapping on “Manage Devices”. From the “Manage Devices” page, you can select which products you want to add to and remove from Lookout.

Lookout works with any Wink-compatible alarm, camera, doorbell, door / window sensor, garage door, lock, and motion sensor.
What kind of device activity will trigger Lookout notifications?
Once Lookout is turned on, you will receive “Wink Lookout” branded notifications when Lookout detects activity from the following events:
  • - Lock “Locked” & “Unlocked” events
  • - Camera / Doorbell “Motion Detected” events
  • - Motion Sensor “Motion Detected” events
  • - Door / Window Sensor “Opened” & “Closed” events
  • - Garage Door “Opened” & “Closed” events
Does Lookout integrate with camera video recording?
Yes! If you link your Arlo account to Wink and add your Arlo camera to Lookout, you will get alerts when your Arlo camera detects motion and you will be able to view these video clips in Lookout.
What kinds of actions can I take in Lookout?
When activity is detected by Lookout, you can take the following set of actions:
  • - Dismiss the recent activity alerts
  • - Turn Siren On (if you have an alarm or siren added to Lookout)
  • - Call 911 (this will open a phone call)
  • - Call A Contact (this will open your phone’s contacts)
How long will I be able to access previous activity in Wink Lookout?
In Wink Lookout, you can retrieve previous activity up to 60 days. The Wink Lookout activity feed displays all activity that occurred while Lookout was turned on, as well as when activity was dismissed or when Lookout was turned on or off.
Can I use Wink Lookout if I already have security products on my Wink account?
Yes, Lookout works with any Wink-compatible alarm, camera, doorbell, door/window sensor, garage door, lock and motion sensor.

If you have connected a Lookout-compatible device to the Wink app, then you can easily add it to Lookout by tapping on the Settings menu in the top right corner of the Lookout main screen, and then tapping on “Manage Devices”. From the “Manage Devices” screen, you can select which products you want to add to and remove from Lookout.
Can I create a Widget or Robot to turn Lookout on and off?
No, if you would like to turn off alerting from Lookout, you can tap the bell button on the Lookout dashboard and switch it to “Alerts Off”.
Do I need to allow push notifications from Wink in order to use Lookout?
Yes, you will need to enable push notifications from Wink in your phone’s settings in order to use Wink Lookout. Once Lookout is turned on, you will receive notifications when Lookout devices detect activity. Notifications coming from Lookout will be branded “Wink Lookout”.
How do I share Lookout with my family members?
Lookout is currently designed to be used by a single user, however your Lookout-compatible devices can still be shared with other users through each device’s settings.
Contact
questions@wink.com
1-844-WINKAPP