Product Support
Yale Key Free Push Button Deadbolt
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  • Yale Key Free Push Button Deadbolt
  • Wink Hub / Wink Hub 2
  • Wink app (latest version)
  • Installation tools
  • 4 brand new AA batteries (Included)
  • Apple® smartphones & tablets (tablets use iPhone app) or Android™ device
Product FAQ
How far away should the Wink Hub / Wink Hub 2 be from the lock during connection?
For best practice, your Hub should be as close as possible to the lock when you're connecting it. Once the lock's connected, you can move the Hub further away.
Do I need to be on my local wireless network to control the lock?
As long as your Wink Hub / Wink Hub 2 has a steady wireless network and your smart device has internet (Wi-Fi or data connection), you will be able to control your lock via the Wink app.
Can I create a Robot to unlock my door?
Due to potential security concerns, Robots cannot be created to unlock doors. Similarly, you cannot create a schedule for your lock.
What is the maximum range from the Wink Hub / Wink Hub 2 to the lock before losing functionality?
The official range of Z-wave is about 300 feet, assuming you are outdoors with a clear line of sight. However, once walls and other household items come into play, the range tends to decrease due to loss of signal strength. Officially determining range is tricky business, as it is usually on a case-by-case basis, depending on your ecosystem's environment.