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Product Support
Wink Bright
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Requirements:
  • Wink app (6.0+)
  • Apple® or Android™ smartphone (tablets and desktops not supported)
Product FAQ
What is Wink Bright?
Wink Bright is our collection of smart lighting essentials, which includes a Wink Hub 2, two SYLVANIA Smart A19 Dimmable bulbs, and two built-in app services: Home Sitter and Moonlight. Wink Bright also includes a power adapter, six-foot Ethernet cord, and a quick start guide.
Where can I buy Wink Bright?
Wink Bright is available on Wink.com currently, and will be sold at our authorized retailers.
What kind of light bulbs come with Wink Bright?
Wink Bright includes with two 60W equivalent LED SYLVANIA Smart A19 Dimmable bulbs.
How do I set up my Wink Bright?
Follow the quick start guide’s instructions (included in the Wink Bright box) or let the Wink app guide you through the simple setup process.
What should I do if I'm having trouble connecting my Wink Bright?
If you’re having trouble setting up Wink Bright products or services, refer to the individual FAQ pages for Wink Hub 2, Sylvania A19 lights, Home Sitter, or Moonlight. Still have questions? Call (1-844-WINKAPP) or email (questions@wink.com) the Wink support team for more help.
Can I use Google Assistant or Amazon Alexa with Wink Bright?
Yes, you can use dozens of voice commands to trigger individual or groups of lights with Amazon Alexa or Google Assistant.
What services can I use with Wink Bright?
You can use Home Sitter and Moonlight with Wink Bright. These lighting services are found within the Services tab of the Lights + Power section.
Can I use both Home Sitter and Moonlight?
Yes, Home Sitter and Moonlight can be used simultaneously with all Wink-compatible lights. For the optimal experience, Home Sitter and Moonlight should not control the same devices. If you do have both services control the same lighting product, keep in mind some lights may turn off earlier than sunrise due to the changing patterns of Home Sitter.
What are the differences between Wink Bright and a Wink Hub or a Wink Hub 2?
Wink Bright is a starter kit that comes with two SYLVANIA Smart A19 Dimmable bulbs paired to a Wink Hub 2 using Wink’s specialized pairing technology. Wink Hub 2 and the Wink Hub require users to purchase and pair lighting products separately.
Can I use Home Sitter and Moonlight if I already have lighting products on my Wink account?
Yes, if you have Wink-compatible lights on your account, you can use Home Sitter and Moonlight.
Can I edit my Home Sitter and Moonlight settings after setting up Wink Bright?
Yes, you can edit your Services settings at any time in the Wink app’s Services tab, located in the Lights + Power section.
Quick Start Guide
Contact
questions@wink.com
Wink Support (1-844-WINKAPP)